Prolease Finance are registered and based in Hereford. We would be happy to receive your enquiries or comments by email, telephone or post. Please use the below contact details or send us a quick enquiry using the form on the right.

Company registered in England and Wales
Company Registration No: 2649113
Registered address as above

FCA authorised FRN 667711

Data subjects are able to complain to Prolease Ltd about:

  • how their personal data has been processed
  • how their request for access to data has been handled
  • how their complaint has been handled
  • appeal against any decision made following a complaint.

The firm will ensure that any complaints received by data subjects will be passed to Stuart Austin immediately for resolution.

Complaints are to be resolved within 30 days.

Appeals on the handling of complaints are to be resolved within 30 days.

If Prolease Ltd fails to act on a data subject’s access request within 30 days, or refuses the request, it will set out in clear and plain language the reasons it took no action/refusal. The firm will inform the data subject(s) of their right to complain directly to the supervisory authority. In doing so, the firm will provide the data subject(s) with the contact details of the supervisory authority and inform them of their right to seek a judicial remedy.